Quote:
Originally posted by skitten
I totally agree that something is up with CCBill. I have had ZERO new sign-ups in the past seven days. I am still receiving the same amount of hits each day - but oddly, no new members. I have, however, had an unusually high number of Denials.
When I contacted CCBill - I was told (surprise!) "We checked your account and nothing is wrong." Whatever.
My site has been online for five years and we have never, ever, gone more than one single day without a sign-up. Now, all of a sudden it has been a solid week and I am supposed to believe that everything is just dandy over at CCBill.
I really wish you would share the name of your new processor, because as someone who was burned by Lancelot and GloBill...I must say that I have a bad feeling.
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I hope that you weren't monitoring your sales through the amount of sales emails you get from ccbill or you'll be disappointed. My sales emails STOPPED COMING a week and a half ago. Their system only sends out one sale email a day out of all the other sales and then that email is all of a sudden getting sent to my bulk folder because now my email views it as spam. I contacted ccbill and they said that the emails are working fine but they aren't and now I have to login to my stats all the time now to check for sales.