Quote:
Originally posted by psyko514
to decision to write off or go through with the chargeback is transparent to the customer. we still tell our customers we're going to investigate the charge, even if we'll simply be writing it off. otherwise, it leaves us open to potential abuse.
how many people do you think would order a pizza ever 3 or 4 months for $20 and then call for a chargeback if they knew it would be written off and no actual investigation would be done?
but yes, like i've said, the decision ultimately belongs to the issuing bank. they can file a chargeback for a $0.01 charge if they wanted. but from a business standpoint, it would be stupid to do so.
look at it this way. you call your bank for a chargeback and you're on the phone for 5 mins. already, that's like a $1.25 in salary for whoever takes the call. for the amount of work involved, it's simply not cost effective.
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i dont doubt anything youve said in this thread man.
i hate banks, i dont even do my own banking.
