Thread: Ibill Issues
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Old 06-03-2004, 06:33 AM  
MarkIBill
Confirmed User
 
Join Date: Jan 2003
Posts: 125
Quote:
Originally posted by Reak
Thanks for contacting me Mark.
Just a quick follow up note for any iBill Client reading this. When you call into client services or your sales rep regarding a problem, make sure you ask for your "Case Number". Our new contact management system should allow for better follow up on issues. We will continue to enhance these processes over the next few months. Your feedback on how we are doing is appreciated.

Mark
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