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Are you sure this is an outsourcing company?
or the guy just gives work to others and calles it outsourcing when in fact he's giving it to freelancers.
Your better dealing direct with the bigger outsourcing companines such as ourselves or Adultoutsourcing.
That way you get to speak directly to your designer online and you can both brainstorm to get what you want.
I noticed your other thread to say he was not online or something that mentioned his PC was down right?
Well we have back up PC's for this and we have redundant internet lines to cover our connection.
We have enough designers to take a job on in case one is sick.
As for your PSD problems, we will present them to you in and way you want so you can work with them.
You can deal with the big outsourcing companines directly on Instant Message round the clock...
Hope this helps, but sounds like your not getting outsourcing and your getting freelances or a middle man...
We also do co-branded outsoucing for some bigger clients and talk direct to there clients under their name, sounds like your guy won't let ya talk to the outsourcing company.
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