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Old 06-01-2004, 07:38 AM  
Platinum/Lantern
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Join Date: May 2004
Posts: 290
The Nightmare Of Outsourcing (Design Gone Crappy)

Ok...
this is entry #3 of my diary of how dissapointed I am with the company I hired to make me a simple gallery template

The company isn't the actual maker of their gallery templates..
they outsource to some unknown place...

Well after 3-4 days of not seeing a rough draft of my gallery..
I ask my designer whats up..

He tells me that his gallery guy is having computer problems, and that it might be a LONG while before he can make my template. But that he had "another guy" who could do it..

Well..
after about 5 days..
I finally get my first rough draft

I like it..
It's pretty much what I asked for..
simple and plain with a little flair to it..

Well anyway...
I get e-mailed the FINAL COPY

guess what NO PSD Files?
(Is this amateur night or what)

I e-mail the "company owner" and tell him I'm missing psd files..
Then I get e-mailed another FINAL COPY
this time I get psd files...

But A BIG GIGANTIC PSD FILE of the ENTIRE GALLERY
(What the fuck am I going to do with this, I'm not a designer)
*I need the PSD files chopped up just like the gallery is chopped up

You would think a professional design company would "attempt" to have better customer service and operations
__________________
www.gallerytrafficservice.com/
"When I pay for gallery spots, I want the best value, the best customer service and the best sites. Thats why I'll only use GTS from now on."
Platinum Lantern
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