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Bah, that is nothing compared to the ones I have received and trust me, I've seen plenty. I wouldnt refund him because his excuse sucks.
One of my favorites was the woman who called saying she needed a refund. Her husband had taken out a trial membership but DIED during the trial and hence did not cancel. He left her penniless and she did not have a cent to her name. She had 3 kids, no food in the house and was in desperate need of the refund.
I refused the refund because I have heard so many BS stories I just didn't believe her. Well, I was right...her husband called about 15 minutes later. He explained he just wanted the trial and forgot to cancel, he was requesting a refund because "if my wife finds out I got charged another monthly fee for a pornsite she will KILL me" .....my reply: I think she already has...she reported you dead to me 15 minutes ago.
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