Quote:
Originally posted by latinasojourn
every few weeks it runs out of connections and locks up.
it does have an exotic configuration, with lots of scripts, mySQL connections sometime to webair are bad, so pages intermittantly don't load, etc. i've actually been reducing load on it, with no success in making it run better.
when it runs it runs great sometimes for a few week, and then it locks up and needs to be rebooted.
but it should not do this, it's dual processor, 4gb RAM, on very fast connection. my other stuff at webair runs great. so the box might be a lemon. drives me fuckin' nuts---especially when guys say they'll take a look at it, i've got 3 support requests in right now, that have been marked urgent, it's a holiday weekend, and the box failed again today (this shit always happens at 3 am or on a holiday)
so i sleep with a pager. but it is a drag because i have paysites on it.
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I can assure you all that we are as solid as ever both technically and financially. We are completely done with the power upgrade issue that we had on Monday as well. It's true we are growing rapidly, but we are expanding accordingly to facilitate. Thus, the power upgrade on Monday =). We did all we could to avoid any downtime during that upgrade, but we simply could not put human life at risk, and chose to shut down power to the building for the 2am maintenance window, rather than have the electricians work on a 'hot' panel. Additionally, we are in the process of expanding our NYC datacenter to accommodate our growth, this should be complete in a week or two. The issue we had on Monday was in our Brooklyn facility. This is the reason some of you posted that you were up throughout and some of you were down. If we were in a position whereas the issues were bigger than I just explained, I think you all know me to be honest enough to tell you so. I would never let this company leave you in a bad position. Again, we are 100% stable right now and will continue to offer the services and support that you have all come to know us by. Thanks to all of you for your patience and understanding this week. We sincerely apologize for any inconveniences we have caused you during the upgrade & assure you everything is back to normal now.
Please feel free to contact me if you have any questions or concerns.
Thank you