I signed up with them after reading all the "Webair is amazing" messages.
I had to send 4-5 tickets to tech support because of IP problems, FTP badly configured in the first 48 hours.
I cancelled my account after the 5th ticket. I got a refund. So the 30 days satisfaction guarantee is valid.
I decided to stay with my current host. I'm paying more but I'm sure of it's reliability.
I've been burned so many times in the past with hosts like ProHosters and Cologroup. I don't have the patience anymore to deal with hosts being down and asking for support every fucking time it's down.
That is my story with Webair. If everyone is happy with them then it must be good. I was just not lucky.
