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Old 05-28-2004, 11:02 AM  
Rand
Industry Vet
 
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Quote:
Originally posted by Sausage
They say that you can raise your limit btw

Just getting it done is a different matter. I dont know anyone who has managed to get their limit raised, and I have tried a few times too. Most times emails just go unanswered or faxes are 'lost'.


Sausage,

You can indeed raise your limit.

I looked into this matter and there are many accounts which have raised their transfer and withdrawal limits. I believe the problem with those who have had difficulty is that the request is being made from their personal email address. For authentication and security reasons, account inquires or requests for changes must be made from your ePassporte email address.

If you wrote to [email protected] from a non Epassporte address, you should have received a response telling you to log in to the Epassporte site and make your request from your free email account. And keep in mind... that is where you will receive your reply as well.

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Payment Industry - Communications - Quality Assurance
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