05-27-2004, 04:21 AM
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BACON BACON BACON
Industry Role:
Join Date: Nov 2002
Location: Poems everybody, the laddie fancies himself a poet
Posts: 35,462
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Quote:
Originally posted by SweetT
OK....last update....we are at the finish line 
All of the repairs to the HVAC Infrastructure are now completed and the systems are running in normal mode. However, the heat caused us to lose one phase of power throughout our data center....it is the equivalent of "tripping a breaker" in your home. In order to resolve this we are going to be forced to power cycle the entire center. This will take place in the next little while and will create a very short outage (somewhere between 2 and 10 minutes). Once everything comes back online this entire experience will be behind us.
If you are a NatNet client and have any issues after the power cycle is complete, please contact us through http://www.mynatnet.com or by calling the Data Center toll free at 1.877.471.9075 Option 1.
Rest assured that we are going to learn from this and we have already put measures in place to be certain that this is never an issue again for our valued clients.
As always, thanks for your continued trust and business.
--T
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calling now thanks |
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