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Thanks for the kind words everbody.
Yes, this type of thing can happen to anyone. It is why we always hate hearing about any hosting company having issues because we know it could just as easily be us.
Brujah....it is not exactly that the servers are overheating...it is the electrical systems that are suffering the effects of the heat. UPS's and Power Strips do not work well in the heat, so they kick before anything dramatic would ever affect the server. I hope that answers your question.
Shemp....Well, I am sure that anyone in my position would do the same thing. We actually have a very good "Crisis Team" made up of 3rd Level System Administrators, Network Engineers, and Senior Management that can be assembled in less than 30 minutes for occassions such as this. Of course, tonight I would rather have a team of Air Conditioning mechanics on staff!! LOL!
We are working to power down all non-essential, non-customer equipment that is running in order to bring back up more of the sites that are down but we will not be able to be back in full production until the Portable Air arrives or until the HVAC Infrastructure is repaired.
I will keep you posted.
--T
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