Quote:
Originally posted by eroswebmaster
I spent almost 7 years as a Taco Bell manager.
I won't quote #'s etc but I learned one thing and customer service was very important.
However ever since I left that industry been I guess about 4-5 years it seems no one cares about service anymore anywhere.
I stopped by to grab a meal for the family and one part of the order was a #7 combo and instead of fries I wanted onion rings.
Okay onion rings are exactly the same price according to their menu board.
So anyway...we get the order and instead of 3 fries and one onion ring *there are 4 of us total* there are 4 fries.
So I tell the guy "Hey one of these was supposed to be onion rings, I ordered it with the #7."
He says.."keep the fries I'll go get your onion rings."
Exactly how I would have handled it.
However he comes back with the onion rings and say..."My boss told me to tell you next time if it's not on the order you don't get it."
LOL so I'm supposed to pay for their fuck up?
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Damn man! Shall I alert the president?!