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Old 05-20-2004, 11:49 AM  
SpaceAce
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Join Date: Jul 2002
Location: Magrathea
Posts: 6,493
Quote:
Originally posted by steffie
This is the last email I received from him on April 27th

Sir.. it has to be on DVD.. its over 4.7GB of content.. a CD only holds 780MB? it I was to put on cd.. I would be shorting you a ton of content? It wont work in a regular dvd player.. you have to have a dvd drive in your computer.. they are only 30.00 at walmart? it is well worth the money to get one.



Thanks,

Rpet

I tried my regular DVD player for my TV,, NADA, nothing,, blank..

Shit!
Well, there is a real simple solution. You spend 45 minutes putting it on six or seven CDs. That's what customer service is. It always amazes me when someone who runs a business would rather argue with a customer than just do what it takes to fix the problem. I especially love the implication that you're too stupid to know you need a computer DVD drive to get at the content.

For the record, I don't believe I have ever dealt with the guy and he my have a wonderful operation but stuff like this leaves me shaking my head. Just put it on some CDs, man.

SpaceAce
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