I have had a nasty Virus for the last week and I have tryed very hard to work with nortons to remove it. without success basical there stardard downloads and updates have just wasted my time there lack of customer support makes 12 clicks look like god , It takes 18 hrs to get a email response witch just sucks

I will reformat in the morning and lose weeks of work because there prouduct didnt back up when needed. just think of this when buying anti virus softwhare for your dollar.
Not a happy Bake