Quote:
Originally posted by hollymoss
Mr. Angel
I did some investigating and I chatted with ECASH staff. See what all the fuss was about.
It seems that you have a celebrity website. Hey .. nothing wrong with that.
But I think everybody knows that celebrity sites are infamous with high charge backs and ?friendly fraud?. Most end users want to GET IN see the content and then turn around and GET OUT.
In the last months, most of the 3rd party cc processors are reluctant to accept processing for celebrity sites ? ACH processors are getting most of these sites. ( lucky us .. )
Also, from your post I see that we e-check processors need to do a better job in educating adult merchant how the ACH process works;
? You won?t get that real-time authentication as you do with credit cards
? Have to wait 5-10 days to know if a check is clear
In return
* Your are able to REACH to customers who might have credit card
Consumers credit card maxed out
* A good way to diversify your transactions to keep with the 1% charge back rule
* A solid and safe alternative to maximize your USA traffic.
We can talk all we want about e-wallet type alternative solutions. But the fact remains most all American have a checking account. So e-checks I believe are a great alternative to credit cards.
It is your business you access the risk and return in adding different payment methods.
hmoss
www.hmossconsulting.com
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Hi Holly,
Thank you for looking into all this. First of all I'd like to apologize to Debi, I did not intend to disappoint her. She has always responded to my e-mails and has always been very nice. I have the outmost consideration for her.
Nonetheless, I can't agree with what you say. Even if its a celeb sites (cause for high returns) I don't understand why I get charged for non-existent accounts, invented account holders or bogus account numbers. With proBilling, WTS or Verotel I only pay for transactions which have been validated, in other words given credit for (unless the client charges back or requests a refund at a later date). I think the people at WTS posted a clear explanation on this. The bottom line is that we pay 25% average fees with electracash and that's too bad because you have a GOOD company but a BAD system. I wouldn't really care if I didn't have to pay for the BAD part. I went with you because you pay out daily which is a very good thing.
I process credit cards with many processors and rotate them and don't have any CB issues but i prefer to process checks seperately.
If I didn't give a shit I wouldn't spend my time bitching but I do because I liked working with you. Hope you'll come around soon, then you'll have a bright future. I replied to your ICQ message btw...