Quote:
Originally posted by DatingGold
We registered some domains with namecheap.com which resells for Enom.com.
About two weeks ago they put one of our domains on regsitrar hold, which took the site offline. The website was down for over 48 hours while we contacted them and waited for them to put it back online. Luckily it wasnt one of our dating domains cause we put those with a better registrar.
They say they put the domain on hold because they got a email containing a link to the domain which they say is spam.
The problem is we don't email market the domain and Enom says they cannot locate the email that they claimed to have received. They also never even tried to notify us about a registrat hold or email complaint.
So how can they take our domain offline for one email containing a link to our domain and not even have proof of the email? let alone claim it was spam.
It sounds very suspicious and I think they are liable for the money lost and time spent to get the domain back online.
Should we take legal action against them for loss of business?
Thanks
Allan
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haha.. i just got off the phone with them 15 minutes ago. someone tried to transfer some of my domains to namecheap.com and everything looked really suspicious from the e-mail and it's language to the page at
www.transfer-approval.com
if someone caused you financial losses and can't substantiate why they took those actions that caused those losses... then you should blow them out of the water.
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