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Kimmykim · 08-22-2001, 02:43 PM

"If ibill is primary - how do we set up epoch as secondary? The join page is on ibill's servers. We used to use epoch as primary and ibill as secondary , then got rid of epoch."
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Smutwizard -- you do this thru what I believe IBill calls a web bad page -- you basically are telling the surfer there was a problem and giving them a chance to either try the card again or to use a different one. The processor isn't giving you the card number in the pass (tho it is possible to pre-fill the other fields such as name, address, etc, with some processors). Talk to whomever handles your account at IBill and they should be able to walk you through setting it up.

shunga -- what I know about IBill fits in one line -- they pay on time, they are easy to work with.

We recommend them as backup to most customers where we are the primary (the few exceptions would be free trial people since to the best of my knowledge IBill doesn't do a free trial) --

Bottom line is that it's always a good idea to have two processors -- no one is up 100% of the time, and sometimes in scrubbing good cards do get declined, based on factors besides just the card number.

08-22-2001, 02:43 PM
Kimmykim bitchslapping zebras!!!!! Industry Role: Join Date: Jun 2001 Location: In a shack by the beach Posts: 16,015	"If ibill is primary - how do we set up epoch as secondary? The join page is on ibill's servers. We used to use epoch as primary and ibill as secondary , then got rid of epoch." ------------------------------ Smutwizard -- you do this thru what I believe IBill calls a web bad page -- you basically are telling the surfer there was a problem and giving them a chance to either try the card again or to use a different one. The processor isn't giving you the card number in the pass (tho it is possible to pre-fill the other fields such as name, address, etc, with some processors). Talk to whomever handles your account at IBill and they should be able to walk you through setting it up. shunga -- what I know about IBill fits in one line -- they pay on time, they are easy to work with. We recommend them as backup to most customers where we are the primary (the few exceptions would be free trial people since to the best of my knowledge IBill doesn't do a free trial) -- Bottom line is that it's always a good idea to have two processors -- no one is up 100% of the time, and sometimes in scrubbing good cards do get declined, based on factors besides just the card number.