Quote:
Originally posted by James White
Last august I took on a ($1800) project for a guy.
I hired out a guy I always use for the backend programming and by December we were almost finished.
We lacked one part of the website to be complete, which was by the guy on the backend for a currency converter.
At the end of January my backend guy BS?ed me some and then the Client started getting antsy.
By Feb it turned into a bad situation and basically I couldn?t complete the site.
The client became very angry and I said I would refund his money for the currency converter (he had already paid for the entire site, $1800). He declined my offer and demanded a full refund. Which I would not agree to. Especially since I had already spent the money on some debt since I thought the project was complete.
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I feel for James here... that's a pretty rude awakening to have a project go wrong & then have the men in blue standing at your door.
However, I'll play Devil's advocate since the numbers and time periods don't add up....
With this one-sided story there seems like there could be little that is being left out.
Question: The client paid $1800 for a project...
when was the original expected completion date for this project? surely not 5-7 months ? That would only be like $260-$360 per month for your work (which you were sharing with other people)
Let's put ourselves in the Clients shoes....
The client
may have been dicked around for months & finally James tells him he couldn't deliver 100%... so the guy is fed up and wants a full refund. Understandable.
James already spent the money so he can't refund it, and the guy is overseas so he might have thought he had an advantage in the situation.
Regardless of the real story, I'm sure lessons were learned by everyone.
James, since you're on probation and can be backed into a corner like that, you probably shouldn't work with anyone without having them sign a work agreement first & have them sign off at various stages of the completed project.