Thread: ibill down?
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Old 04-28-2004, 04:43 AM  
MarkIBill
Confirmed User
 
Join Date: Jan 2003
Posts: 125
Quote:
Originally posted by Cindyff
Bull Crap
This is a reply from Ibills Customer service:
I want to first apologize for any inconvienience this may have caused you.

We still have IP address ranges block at an ISP level from the recent attack
by hackers, this is done to protect our buisness, we will return to normalcy
as soon as possible.
We designed CMI, our pay pages, etc to function best with Internet Explorer
in the hahahahahahas operating system, there have been known compatiblity isues
using CMI etc an the Netscape browser for some time, these issues are
generally more exaggerated in the Mac OS.
I would reccommend either Safari or IE 5.5 for Mac.


Thank you so much for your patience in this matter.

If I can be of any further assistance, please let me know.

"If you do require further assistance, please use the REPLY option from your
email program to include the entire text of this message.
Using the reply option will ensure we handle your request promptly and
accurately."

Thank you for choosing iBill for your online payment processing.
Cindy, can you forward that email to [email protected]? I need to find out which service associate sent that message. It is not accurate. My apologies for the confusion. I will make sure it is addressed asap. In the meantime, if you ever get an error message, please screenshot it and send it to me directly.
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