Quote:
Originally posted by alex_a
i've created my epassporte account 3 months ago and i still not received my visa electron card.. i've mailed many times in last month at cs@epass.. and they don't have responded me..
anybody know what can i do? it is possible to ask them to reissue another visa electron and send me?
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You should call them, you are allowed one toll free call, the card may have got lost in the mail. But I bet when KimmyKim or Rand see this thread, they will help you out asap. Or do a search and you'll find Kimmy's email and send an email to her.. she is very helpful.
good luck!
