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richard · 08-06-2001, 06:35 PM

Just a little update, Varadox appear to be breaking a few more ICSTIS rules. ICSTIS being the regulating body in the UK for premium rate services.

1)

For all services, there must be a prominent and distinct display, for a suitable duration, of the call charges for the service prior to connection. For services designed for viewing on personal computers, ICSTIS expects to see a separate box containing a prominent display of call cost information (visible without any need to scroll down) in order to meet this requirement. Inclusion of the call cost information in any general terms and conditions alone will not satisfy this requirement.

Nope, no prominent display of call charge, i had to scroll down.

2)

A prominent and clear on-screen clock, or equivalent, which provides cumulative call cost information must be displayed on connection and for the duration of the service.

There is NO on screen clock, AT ALL.

3)
Internet content accessed using premium rate must not allow any further access to the worldwide web until the consumer disconnects from the premium rate service (often referred to as a "walled garden").

There is NO walled garden in place, i can surf any site i want using their dialer.

4)

A clear means of contacting the service provider or information provider must be available while using the service. This should remain visible or accessible (for example, through a help button) throughout the premium rate call.

Nope, nothing like this exists with Varadox dialers.

5)

The premium rate telephone number to be used must be displayed prior to connection to the service.

NOPE! no number whatsoever shown.

6)

The service must employ a system of PIN code access to enable parental control. PIN codes must not be published as part of any promotion.

Guess what? NO PIN protection in place on Varadox dialers.

7)

Prior to connection to the site, information about filtering content on any site accessed via premium rate must be provided. This information should include details alerting users to the fact that browser software may have proprietary filtering software installed which could be user-defined to block future access to the site. All information provided must be clear and prominent and not embedded amongst other terms and conditions relating to, for example, the warranty and copyright of downloaded dialler software

No mention of any filtering software that one could use to protect minors.

Wanna know another sneaky ass move they make? when dialing up, they hide the normal "two computers" you see in the taskbar flashing with data transfer, replacing it with their logo - which is very misleading.

The text on dialerheaven.com,

"Your site will be monitored for good business practice's and honesty towards your clients..."

seems very ironic.

Anyone from Varadox about to comment?

08-06-2001, 06:35 PM
richard Confirmed User Join Date: Feb 2001 Location: UK Posts: 543	Varadox Communications: Illegal Dialers? Just a little update, Varadox appear to be breaking a few more ICSTIS rules. ICSTIS being the regulating body in the UK for premium rate services. 1) For all services, there must be a prominent and distinct display, for a suitable duration, of the call charges for the service prior to connection. For services designed for viewing on personal computers, ICSTIS expects to see a separate box containing a prominent display of call cost information (visible without any need to scroll down) in order to meet this requirement. Inclusion of the call cost information in any general terms and conditions alone will not satisfy this requirement. Nope, no prominent display of call charge, i had to scroll down. 2) A prominent and clear on-screen clock, or equivalent, which provides cumulative call cost information must be displayed on connection and for the duration of the service. There is NO on screen clock, AT ALL. 3) Internet content accessed using premium rate must not allow any further access to the worldwide web until the consumer disconnects from the premium rate service (often referred to as a "walled garden"). There is NO walled garden in place, i can surf any site i want using their dialer. 4) A clear means of contacting the service provider or information provider must be available while using the service. This should remain visible or accessible (for example, through a help button) throughout the premium rate call. Nope, nothing like this exists with Varadox dialers. 5) The premium rate telephone number to be used must be displayed prior to connection to the service. NOPE! no number whatsoever shown. 6) The service must employ a system of PIN code access to enable parental control. PIN codes must not be published as part of any promotion. Guess what? NO PIN protection in place on Varadox dialers. 7) Prior to connection to the site, information about filtering content on any site accessed via premium rate must be provided. This information should include details alerting users to the fact that browser software may have proprietary filtering software installed which could be user-defined to block future access to the site. All information provided must be clear and prominent and not embedded amongst other terms and conditions relating to, for example, the warranty and copyright of downloaded dialler software No mention of any filtering software that one could use to protect minors. Wanna know another sneaky ass move they make? when dialing up, they hide the normal "two computers" you see in the taskbar flashing with data transfer, replacing it with their logo - which is very misleading. The text on dialerheaven.com, "Your site will be monitored for good business practice's and honesty towards your clients..." seems very ironic. Anyone from Varadox about to comment?