Quote:
Originally posted by Tracy
When are you going to give back the money you got from ripping people off?
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When did you stop beating your wife? Is the closet a good place to masturbate?
We don't rip people off. We do enforce contracts.
If people think they can come by cheap traffic and then get upset when it doesn't perform like cross-sells, then that's a problem I don't know how to fix.
We've shown above that the simple test of "does an accept header hav an image in it" is not a valid test, and we're not hitbotting people.
It's obvious some people have bought traffic from us and been unhappy. We've never ripped anyone off. Sometimes customers have unreasonable expectations and get mad when the 10000 hits they buy for $20 don't turn into sales.
If folks buy high value traffic they can expect higher value sales, if they buy lower cost and value traffic they should have lower expectations.
We've also had many customers that buy and buy again and are happy.
However the people that are pissed off at us right now and trying to smear us are not orchestrating a campaign to make us look good, as Jim told me, they're calling all their friends and getting them to post all these bad made up stories.
So in answer to your question - if there's a problem with our service or performance, we'll work with customers to find a compromise or an issue and potentially issue a refund. We much prefer to do make-good store credit like solutions.
We've had situations where customers buy from us and mis-enter the URL, and we burn traffic 5-10,20k hits to them. When they tell us they made a mistake, we reset the counters and send them the traffic for free.
We don't 'scam' or 'rip off' people. We do have many good smart customers, and some customers that are unreasonable, unethical, and themselves, of shady moral direction.