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Quick google search:
n my opinion: DO NOT GET SERVICE FROM THIS COMPANY!! I had a website with this service for a long time, because of their low prices. I had several outages, and every time I emailed support I would receive no response for several weeks. Four months ago, I was without email service for 4 weeks. I finally canceled my account after trying to contact them every 3 or 4 days with no response. My account was canceled and I am still getting billed every month. they refuse to refund me, even though my website is not there anymore.
Their emails are EXTREMELY unprofessiona, when asked why they didn't respond they said this:
"Your account has been canceld, however based on the terms of our
agreement no credit is issued and we do not prorate services for any
reason. The reason you did not get mail form us about the problem was
that we had to fix the problem and if we were to reply to the thousands
of email that we got about the problem we would never have had time to
fix the problem, try calling your electic company the next time the have
a big outage customers out of service and get a time that it will be
fixed and see what you get"
Notice the misspelled words, and rudeness!!!!!!
STAY AWAY!!!
-alex
Ive heard from several people they kept on billing them. I cant believe they are still in business.
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