Quote:
Originally posted by malakajoe
What do you mean you tried to talk to me? LOL!!
First I e-mail. No response. I leave you ICQ message, and nothing returned. Finally I talk to you today, and all I got was very short answers and it was obvious you weren't go to do anything for the customer other than "we sent you the traffic". How is that helping the customer?
By simply stating "we have happy customers", that is all you feel you need to say. You don't care to help anyone that isn't happy. You only care to help "happy" customers. Several people have stated in various threads they were unhappy, and you did nothing for any of them. How is that customer service?
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I belive I answered all your questions as well as i could.
Malaka (06:17 PM) :
i bought some traffic from you and had a question
Ozzymosis (06:18 PM) :
okay
Malaka (06:19 PM) :
i got an e-mail at 1:07PM on sat. saying the campaign started..and then an e-mail at 3:54 saying it ended (the e-mail at 3:54 didn't have a return address, but i assumed it was from you..only place I currently have bought from)
Malaka (06:19 PM) :
3:54 pm Sat...sorry
Malaka (06:19 PM) :
and the traffic looked to stop at that time....in less then 3 hours, did all the hits get sent???
Ozzymosis (06:22 PM) :
what is your account number?
Malaka (06:23 PM) :
i dont know..but i do have this
Malaka (06:23 PM) :
Your username is ********
Your new generated password is ********
Malaka (06:23 PM) :
the domain is ********
Ozzymosis (06:23 PM) :
okay, one minute
Ozzymosis (06:33 PM) :
We are having some server load problems.
I'll be with you in one short minute, sorry for the delay.
Malaka (06:34 PM) :
no problem
Ozzymosis (06:36 PM) :
It looks we sent all the traffic
Malaka (06:37 PM) :
in less than 3 hours?????
Ozzymosis (06:39 PM) :
Looks like it took just over 3 hours
Ozzymosis (06:40 PM) :
We are able to send around 500k daily
Malaka (06:40 PM) :
your site should say that then....and I will double check with my raw server logs
Ozzymosis (06:42 PM) :
ok
Malaka (06:44 PM) :
i mean seriously....that much traffic is nice..but you have to expect it..and I know I am going to be told "You agreed to use our counter"...but my stats aren't 10k for that day....i have read serveral complaining the same thing...and some not complaining....but if people keep complaining, you might have a problem
Malaka (06:44 PM) :
good luck
Malaka (06:44 PM) :
bye
Ozzymosis (06:45 PM) :
We have plenty of happy clients. Its a small number of people who have any problems.
Malaka (06:48 PM) :
ok
Malaka (06:48 PM) :
good doing business with you then
Ozzymosis (06:50 PM) :
have a good day
Im not sure what else you expect me to say...