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Ben, the moment you actually contact us for an issue, rather than
yelling about some on the boards, then we will back off. You
opened something you could not back up, and there you go...
No worries, I dont hold grudges...
Call me if you want to chat. You have my numbers. (You have had
my numbers since day one........)
- Oystein
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Check up in Mariush's email. See just how many times I've tried
to get my issues resolved.
Also check your ICQ logs and see where we talked about the
communication breakdown and how you didn't actually respond
to those parts of my questions. Note how nice I'm being to you? I
really want those answers, so much so I'm kissing ass in the
hope of getting them. I hope this isn't what all customers need to
do in order to get service.
Also check your support ticket system for where I asked a great
deal of very specific questions that were never answered.
Also remember when you told me on the system was 100% ready
to run? Remember how I asked the same question 3 times to be
absolutley sure that we were 100% ready to rock and 100%
tested by Mansion.
You should have never let Garry post.... "I normally do not post
on the boards that much." not a good time to get practice Garry...
He made you look silly with all that garbage customer bashing.
I'll ring you when you are willing to be logical about this. You
should talk to Alien to mediate a little as I?m sure we wouldn?t be
much good on the phone now things are heated, him and me had
a good chat the other night and he has a good idea of my
position. I was willing to let it die, I was willing to let you get
some promo out of it. However you will not get any promotion out
of this if you just want to bump threads which say I'm a liar, I
won't let you make me look bad as I have never lied at any stage
of this conversation. You will make yourself look bad however. I'm
willing to drop the whole thing and let you move on. As I've said,
if I like the changes in MPA3 and can see you've been listening I'll
even come out in a support of the changes which will be good for
you. However if you keep asserting that I have lied in any way
then I'll keep defending myself.
Anyone reading can see this is not how customers should be
treated even if they are unhappy and have complaints.
-Ben