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Old 03-19-2004, 09:53 PM  
mryellow
Confirmed User
 
Industry Role:
Join Date: May 2001
Location: Australia
Posts: 934
Quote:
If you are making untrue statements, and are lying then of
course we will not just sit there and take it all.
This all could have been put to rest months ago if Oystein has
said: "ok there must be some reason you get all our emails but
not support ticket status info.... we'll double check all the code
and let you know if we find anything"

If he had taken the time to look into the problems I was having
with support rather then just blaming it on me, you would have
long ago fixed your problems and we'd most likely be a happy
customer.

Quote:
And say that I lie and I will post the tickets WITH the replies you
got!
Once again I don't appreciate being called a lier when I've gone
out of my way to keep this non-personal and factual. As far as
replies to support tickets.... I would have liked to see them
months ago rather than now.

Quote:
You never posted any concerns to me about any lack of features.
Lets see shal we. :-)

[from emails to Mansion]
If you decrypted the pages I could actually integrate this thing
without waiting 24 hours for every tiny simple small question. I
could just look at the code and answer my own questions, like I
do with every other script I purchase that doesn't have
documentation or a user forum. I could also customise it the way
I need it, something you are not about to do for me without
charging an arm and leg.

btw I never got a welcome email. All I have to go off is my
programming experience and that's not much good when all the
code is hidden to me.

Example Changes:

A bridge table for programs, running multiple percentage
groups for different webmasters/traffic types.

A bridge table for processors, why should I be limited to one
account per processor.
This would also allow for the addition of new processors, users
could add processors that you haven't already integrated. It
would just need a flag for the various methods of transaction
submission.

Ability to change header, footer templates via admin (no more
needing to recompile the pages or whatever it is that you charge
to do). I really shouldn't have to request that you re-encrypt the
pages just to change some graphics or whatever. If you are so
keen on encryption then you shouldn't be charging for the extra
work this creates. This is the code of your choice, you should
cover that cost.

Admin for ALL emails and response pages rather than just a
select few.

Ability to Delete partners. (Yes I know this probably conflicts ith
your current code)

Class-C support for IP blacklist.

Redesign the Gallery Builder so it doesn't use 403 status codes.

Ability to design webmaster and stats pages so that referral
and paysite stats can be put on the same page, or where the
user wishes, or completely redesigned.
[/from emails to Mansion]

CONT-
__________________
Cyberwurx Hosting
After trying 5 different hosts, I found the best.
Since 1997 I've had 2 hours of downtime.
Fast support, great techs, no hype, no gimmicks.

<- I in no way endorse whatever just got stuck on the left of my post.
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