Quote:
|
when people are directly lying about the company
|
No lies... This is just my experience. You are welcome to disagree
however this has been my experience and as you can see from
other threads and posts here on GFY I'm not alone in this point of
view.
Actually it started when the initial install was left incomplete back
in December.
Quote:
|
processors sometimes do changes to their back end
|
None of our issues have been related to this. In typical Mansion
style you didn't actually read my email and if you had you'd see
we don't use Paycom and this is not a part of any of our problems.
Quote:
|
all you had to do was to add a support ticket
|
I have no faith in your ticket system, although I did use it.
Quote:
You also have my personal ICQ that you could have used at any
time.
|
So you're part of the programming staff? The questions an
problems I've had don't require a business development answer
they require a programmer answer.
Quote:
And I tried to contact you on ICQ back in February because you
where missing 3 months of payment, but I never got a reply back
from you
|
I have no record of this.
Quote:
|
you have added the wrong IP
|
And my several questions asking for this information to be tested
and confirmed went unanswered.
Quote:
|
payout reports didn't show any webmasters
|
We finally were able to track the fraud by entering the database
and running simple queries that should be included in the MPA2
software. I believe that the fraudsters knew how hard it was to
track fraud with MPA2 and this made us a target. While at the
same time good webmasters avoided us because they
understand that MPA2 isn't the best place to send traffic.
Quote:
|
And do NOT try to say anything else
|
I was ready to remain silent from here on in. However I will not
be threatened into silence. Your threats do not intimidate me as
I'm aware of the facts. The only thing stopping me from posting
these very details is the fact that Oystein threatened me with
slander if I made any of the emails public.
Quote:
|
That's a lie and you know it.
|
We are not using any pass-through or post-back scripts and as
such the only software in the mix is CCBill. Thus it can be said
there is no way for us to shave using this setup. It is not a lie. I
think you'd do best to stop trying to state my facts are lies.
Quote:
I will be the first one to apology if anyone from my team has
given you a bad attitude!
|
Garry. You have been ok to deal with. Your attitude is
professional and your responses helpful. However I can't say the
same for others in your company. I believe Oystein is constantly
on the defence, I can understand this, If I was promoting
software of this quality I'd constantly be upset at the
programmers for leaving me looking foolish. I do believe Oystein
is an ok person, he is just in a hard position having to defend the
code day in day out. Mariush had an awful attitude. On several
occasions I've sent him the exact info he needed and he's chosen
to use semantics and a brief skim of my emails subject to delay
and prolong our setup. I found him very unprofessional. I hope
that now with the new support and programming staff and a
more robust customer support system that you are able to put
these problems behind you and really build MPA3 into something
that can be respected.
CONT-