If you CALL Verotel, it takes less than 30 secs to actually speak to someone who will help you. Pick up the phone and quit whining...
Quote:
Originally posted by the indigo
I just don't understand why they don't hire 10+ customer support people.
Seriously, they have problem with support since MONTHS... it's not normal that you have to wait more than 10 hours to receive an email answer. NO EXCUSE.
When you call your ISP, phone provider, electricity, whatever... it takes 20 minutes on the line, not 3 days. Email is as important as any other communication media.
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