Quote:
Originally posted by Kimmykim
A billing company without 24 hour support would be a RED FLAG in my book to start with...
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Nice dig Kimmykim. However, it's sometimes necessary to consider cultural as well as lawful differences in different parts of the world. Here in the Netherlands there is (not yet) a 24 hour economy mentality as in the US therefore making it much more difficult to get someone to work a night shift without having to pay them a fortune if they have any sort of technical experience whatsoever. Also one needs to realize that minimum wage here is typically much higher than most of the states in the U.S. which makes those "late" hours much more expensive than what an iBill or CCBill would have to pay due to this country's laws in regards to wages for people working outside "normal business hours".
Verotel has always had a 24 x 7 end user support (as it should for those end users that have complaints about receiving a bill or are having problem with access) but merchant support has been during "extended" business hours (M-F 8am-midnight; Sat/Sun 10am-6pm Central Europe Timezone)
On another note, it shows that you are no longer by CCBill...your posts have gotten cattier toward payment processors than they used to be.
