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Old 03-12-2004, 05:55 PM  
WiredGuy
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Join Date: Aug 2002
Location: Canada
Posts: 34,496
Quote:
Originally posted by NetRodent
Beaurocracy is a good way to handle them. We try to never out right deny a refund request, we just try to make it inconvienent for them: "Sure we'll refund your money, but you have to fax us a notarized affidavit that you didn't make the charges."
That's reasonable. Royal Bank required me to do this (without the notarizing part) to make the actual chargeback so it seems not that un-reasonable.

WG
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