Gemini, I feel your pain! I took the 6 month free trial (MSN) they offered way back when, then cancelled, well they certainly did cancel my account, but continued to bill my Visa, for several months, I called them, they said they would cancel it and reimburse me. A year passed, I forgot about it, and they never reimbursed me. Then one day I got my Visa bill, and after a year, they were billing me again, funny thing is, I couldn't even log on, as I wasn't a valid customer. I called them again. They suggested I would have to go online and sign up again as a new customer, so that I could cancel my account, which didn't even exist! I told her to "go fuck herself", and I wasn't about to be charged for 2 non existant accounts, (which no doubt would have happened), then I got nasty. She promised to cancel the account, and reimburse all my money. She really did cancel my account this time, but I was never reimbursed the money, which was in excess of one hundred dollars, but I let it go, it just wasn't worth the hassle after 2 years of their bull, I figured I'd somehow wind up signed up for another year. My experience with AOL was probably worse, we won't get into that tonight.
