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Old 03-06-2004, 07:55 PM  
WiredGuy
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Join Date: Aug 2002
Location: Canada
Posts: 34,486
Quote:
Originally posted by jasonir
WiredGuy, if you aren't willing to back up your promises with a contractual guarantee, then you're in the wrong business.

No one can 100% guarantee you that they can get you the results you need. No one has an absolute influence or power over the search engines.

When my company started to offer Guaranteed SEO, that is what we meant. Our promises are guaranteed.

You just said no one can guarantee 100% the results and a couple sentences later saying that your company guarantees SEO. Seems rather unusual if you ask me.


Next, I do NOT provide contractual guarantee's to any of my customers, that is stated right in the beginning. When I used to do SEO on a consulting basis, I provided the optimization as a service and that service will be paid for. Drawing on a parallel, if you hire an attorney and you lose a court case, you cannot expect a refund from the lawyer (excluding contingency based cases). This is a professional service that is provided, no different than retaining a lawyer. I will not guarantee results unless I can control all factors involved in the process. Seeing this is not feasible with SEO (other than PPC based), I will not guarantee positioning results.


You can choose to offer contractual guarantees with your business and I wish you the best of luck, but I will do no such thing.

WG
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