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I'm sorry to hear about your problem Babagirls. I have a Gateway and I got the reinstallation disk for it, you just pop it in and let it run it's course. Uless maybe for some reason you didn't get one.
As far as tech support goes, I hate dealing with most forms of support because the people there actually don't know SHIT about what they're supposed to help you with, they just read it off of a screen or book, they don't know what the fuck they're telling you. Then they act like you're the stupid one, he he he.
Anyways, if you're on here, you must've gotten it taken care of, so that's good.
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