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boneprone · 03-29-2001, 01:48 AM

I really hate to say it, but for some reason their program does get a lot of charge backs.. More than any other Ive used.. I can get good signups with em no problem, but its disturbing, how many people cancel their program before the trial period is over..

I notice them and Vivid both to have retention problems past the 3 day trial.

Hard to say if it is them, or the changing dynamic of the overall environment of our industry.. However, I do run some recurring programs, and some have been on for months and months and months as members. So it may be a combination of both the internal environment of these programs, and the external environment of our evolving market.

This is still disturbing nonetheless.

[This message has been edited by boneprone (edited 03-29-2001).]

03-29-2001, 01:48 AM
boneprone Hall Of Fame Industry Role: Join Date: Jan 2001 Location: Portland Oregon USA Posts: 34,415	I really hate to say it, but for some reason their program does get a lot of charge backs.. More than any other Ive used.. I can get good signups with em no problem, but its disturbing, how many people cancel their program before the trial period is over.. I notice them and Vivid both to have retention problems past the 3 day trial. Hard to say if it is them, or the changing dynamic of the overall environment of our industry.. However, I do run some recurring programs, and some have been on for months and months and months as members. So it may be a combination of both the internal environment of these programs, and the external environment of our evolving market. This is still disturbing nonetheless. [This message has been edited by boneprone (edited 03-29-2001).]