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I would demand a new one in a very firm but pleasant manner. Get too pissed and people don't want to help you.
The reason I would give is that if they have to replace that piece of leather chances are there will be a difference in the grain, color or feel of the leather and be noticeable.
They might say they will "repair" the leather, however that will make the piece sub-standard and that is not what you paid for. The repaired portion, no matter what they say will always be prone to damage.
You paid for a brand new, undamaged couch in perfect condition and while you understand things happen, that is what you expect to receive. Furniture stores have departments for damaged furniture at greatly reduced prices and since you did not shop in that department you do not feel that the couch that was delivered to you should be something that is normally sold in that department.
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