Quote:
Originally posted by jMP2
Hey guys I have an issue with a customer, the problem is he can?t access our member?s area ?authentication fails?. He?s using a Mac OS X 10.3.2 and has also tried these browsers, Netscape 7.2, IE 5.2, and Safari 1.2 and none of them could access member?s area. The password works just fine for us. Have any of you come across this before?
Any tips on how to resolve this problem?
Thank you
|
Most likely he is typing his user name and password wrong.