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tonda seems to be mia too. she's posted once on their support forums since mid-december.
cindy never really did much imho. all she ever said was "thanks for the feedback", "we're working on that", "we'll add it to the list" or "i'll pass this on to tech". i had an issue where they were only counting 1/3 of the hits i've sent them and i received no help from her.
i gave up on them when they started having problems with hotmail and neglected to keep webmasters in the loop. i'm seriously disappointed with the downturn they've taken lately, and i know i'm not the only one.
they recently hired cory hedgepath, so we'll see if he's any different.
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