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Those having trouble with your phones take them in to your local sprint store. If the phone is even 6 months+ years old it may (and probably does) need a software (firmware) upgrade.
I had a problem with calls dropping all the time. Took it in and found out I was 2 years out of date with the firmware.
They upgrade it for free and it only takes a few hours. Drop the thing off go get some food, run errands whatever and pick it up. That will solve most of your problems. If something else is wrong with the phone they will tell you because they can test all that shit.
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