|
So, this is your new venture Jonathon?
Not sure if we have a good processor or what, but we've been pretty successful with a -ZERO- chargeback ratio. Also might have something to do with EVERY address being verified BRFORE shipment. (And of course, we ship an insured product, and require a signature)
But it would be interested to see how you proceed through this. Personally, I think the industry needs a blacklist of people that pull this shit. Like 911merchat.org does. They are in the "Legit" world, but have a very active group, and from the sound of it, get allot of chargeback?s from their member merchants as well. (Mostly software download buy frauds.
Anyhow, I think a list would be a great idea, I just can't figure out how to make it sustain itself. If we had an organization that you could post the info to, and then have someone "call them" later to "verify" the fraud, that would scare'em straight.
We could nip this problem in the bud. They'd do it one time, have an "agent" call them, or email them about "details" of the fraud of member associations. Guess what? BINGO. Any site with the seal would stop getting fraud, because a: they would have access to the blacklist, and B: the fraud guy would know that someone was gonna call them.
A "Report" could be available for the member sites to see if it's a genuine fraud, or some guy pulling a scam.
After a year or so of collecting names, we offer a telecheck type of guarantee for members if they run the name against the list?
Anyone? Thoughts?
|