Quote:
Originally posted by J$tyle$
Seriously though ...
Our chargeback situation is differnt than most ...
We're at less than one tenth of a percent AND we CAN fight it because we ship a physical item!
Nonetheless, we take this shit seriously and WILL fight every one!
Besides that ... our shit converts so jump the fuck on board and get some banners flying!
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We have the same setup. We ship physical products as well. We have full tracking numbers and signature confirmation to there door. We still get chargebacks and fight every single one with absolute proof of purchase. We have not had one single chargeback revoked in the last 2 years. Consumer fraud is not possible to fight at this stage in the game. It's total bullshit. I talk to my processor on a monthly basis about this frustrating situation. They are as lost as I am. Visa/MasterCard are running a monopoly and they could care less about the merchant.
-Tony