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Old 02-10-2004, 12:37 AM  
AaronM
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Quote:
Originally posted by jennycards
I am about to change hosting company. After reading a lot on this board I had the impression that Webair had a good reputation and reasonable prices.

After some unsuccessful attempts to get in business with them, I am not so sure if they are the right choice any more.

- It's very hard to reach them by phone, (which always used to be a warning singn for me) ... I phoned them at 10 am their local time. At my third attempt I manage to reach a human being telling me he is just the tech guy and the sales staff is not in yet -- at 10 in the morning??

- Their first quotation is not what I asked for. Their second quotation takes several days plus a reminder. Now I have been waiting for a contract to sign since Saturday.

What do you believe? Should I be alerted and look for a different company?

Sounds to me like you have answered your own question. If you are having this much trouble getting set up with them...What's their support like?
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