This is fucking insane. Totally insane.
I just got off of the LIVE CHAT help on Verotel's website. When I asked the guy why I hadn't received a check in over a month he tells me that there's been no payment due me, because I "owe Verotel money."
When ask what him what in the hell he was talking about he said, that one of my weekly invoices showed close to $500.00 in chargebacks with $350.00 in fees to the bank -- thus I owe Verotel $850.00.
What I don't get is: How could there be close to $500.00 in chargebacks IN ONE WEEK. That's like 16 people, all in one week, deciding to call their phone company and challenge the 1 900 charge. The only service I use Verotel for.
I've been with them for over a year, and never, ever had bullshit like this go down
Has anyone else had similar problems?
