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It's normal that the number showing in the stats area of gammacash is not matching your counter, since like nancy said, we pay on a limited list of country.
Since the program as open, it always been like that. You can find the list of countries in the terms and conditions.
Regarding the conversation you had with Nancy, it does happen that we chat with multiple people and get confuse in between two conversation. She's the account manager for toolbarcash, so she's the best person to answer your question.
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Ozzy
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