Quote:
Originally posted by Cindyff
4 Customer service sucks the average response time for us is 5 days and that's if we are lucky.
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You're just venting - these aren't facts.
I can call you on #4 above because it was just yesterday on GFY that you first mentioned the check refunds started coming in, and that you first contacted them about it yesterday & got a reply from them about it yesteday.
It sounds like they followed up with you again about it today.