GoFuckYourself.com - Adult Webmaster Forum - View Single Post

Cindyff · 01-22-2004, 09:42 PM

Why because i just looked at my stats and found 21 refunds so i am pissed and i thought i would list all the reasons why anyone wanting a processor should avoid Ibill and go instead for CCbill or Epoch.

1. Almost daily the stats are wrong. Today's message ( The reporting issue with check revokes has been resolved. However, you may still notice some check transactions appearing as chargebacks; these are refunds that were previously applied in 2003. Please be assured that this continues to be a display issue ONLY. We are still working on this issue and anticipate having a complete resolution by mid-day Friday, January 23, 2004. )

2. Refunds through Ibill run at approximately 500% more than with other processors ( i have suggested a way to help reduce this via our sponsors and have received no reply from Ibill)

3 Web 900 money is still owed to webmasters from years ago

4 Customer service sucks the average response time for us is 5 days and that's if we are lucky.

5. Account managers are too scared to make decisions and always have to report to their managers or supervisors, hence the delays in replying to problems.

6. Ibill's fees are the highest in the processing industry.

7. Ibill's check system dose not work with Netscape Nav 7 or apple OS ( 5% of the surfers will never be able to join your site ) This is a problem with Ibill's software and CMI only all other processors we use have no problems with Macs or NN7.

8. Ibill dose not have an official forum presents Unlike Epoch and CCbill who are always around on GFY to answer questions and help out.

9. IBill join pages have Java problems with Macs .

10. IBILL is a dinosaur too big to react to market changes, too big to care about the small guys or start up companies, too slow to implement new technologies. Too out of touch with the adult industry and its needs.

I could go on but i doubt you would read all the reasons. My point is this company has fucked the adult webmasters time and time again and i for one have had enough, its time for new young companies to shine through implement new fraud technologies and help us hard working webmasters and affiliates make more money instead of raising fees and lowering support.

OK rant over you can go back to sleep now guys.

Cindy xx

01-22-2004, 09:42 PM
Cindyff Confirmed User Industry Role: Join Date: Sep 2002 Location: California Posts: 1,187	Avoid Ibill like the Plague Why because i just looked at my stats and found 21 refunds so i am pissed and i thought i would list all the reasons why anyone wanting a processor should avoid Ibill and go instead for CCbill or Epoch. 1. Almost daily the stats are wrong. Today's message ( The reporting issue with check revokes has been resolved. However, you may still notice some check transactions appearing as chargebacks; these are refunds that were previously applied in 2003. Please be assured that this continues to be a display issue ONLY. We are still working on this issue and anticipate having a complete resolution by mid-day Friday, January 23, 2004. ) 2. Refunds through Ibill run at approximately 500% more than with other processors ( i have suggested a way to help reduce this via our sponsors and have received no reply from Ibill) 3 Web 900 money is still owed to webmasters from years ago 4 Customer service sucks the average response time for us is 5 days and that's if we are lucky. 5. Account managers are too scared to make decisions and always have to report to their managers or supervisors, hence the delays in replying to problems. 6. Ibill's fees are the highest in the processing industry. 7. Ibill's check system dose not work with Netscape Nav 7 or apple OS ( 5% of the surfers will never be able to join your site ) This is a problem with Ibill's software and CMI only all other processors we use have no problems with Macs or NN7. 8. Ibill dose not have an official forum presents Unlike Epoch and CCbill who are always around on GFY to answer questions and help out. 9. IBill join pages have Java problems with Macs . 10. IBILL is a dinosaur too big to react to market changes, too big to care about the small guys or start up companies, too slow to implement new technologies. Too out of touch with the adult industry and its needs. I could go on but i doubt you would read all the reasons. My point is this company has fucked the adult webmasters time and time again and i for one have had enough, its time for new young companies to shine through implement new fraud technologies and help us hard working webmasters and affiliates make more money instead of raising fees and lowering support. OK rant over you can go back to sleep now guys. Cindy xx