Quote:
Originally posted by Xtc-Xtc
Iwantchixx,
Sorry perhaps Ill put it on our TOS that we might travel once and while in order to do business. Sorry but I believe we handled this issue pretty quickly once we landed (on another board). Im not sure there is a large enough issue that cant wait 1hr for someone to land, btw it's 1200 Miles away not 1000.
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DOH. I was only off by 200 miles
I just found it funny how of the two times I urgently needed something checked out ya's were on a plane somewhere. Funny as in laugh laugh, not bitching funny.
And actualy the issue was urgent to me, But I'll let that comment slide. It was only the possibility of losing $300-$900 in sales per day giving me an ulcer because as it looked my tests showed NO hits tracked even using new codes. No worries, I pushed back the release of my network to put different ads in. It's already 2 months late, what's another 3 days.
May I suggest you put notices in the support ticket system when nobody is available to respond to tickets? Might save alot of frustration. Kinda gets aggrevating when told on "the other board" that tickets are dealt with very quickly the second anyone mentions your company name only to not get that quick of an answer in some cases. I'm not bitching, just suggesting you let webmasters know inside the ticket system page if you are not available.
I must say this though, at least you attempt to resolve things, dozens of other companies I have dealt with before just ignore everything. Kudos
