Our t&c are very clearly disclosed.
Our software is top notch, our billing practices are straight forward, and bottom line is that there are things involved in the billing process that none of you will ever even catch onto that make this a solid method of making the most of a customer.
Regarding customer satisfation, good question: How do we measure customer satisfaction? with metrics, like # of support requests per sale, # of refunds per sale, #of chargebacks per sale. According to those numbers we are doing very well.
Now go sell some software. You'll be suprised how much easier it is to sell than porn
