Quote:
Originally posted by Hooper
dont playa hate. 
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don't sugar coat. Exactly how do you measure customer satisfaction? Why don't you send em all an email and ask them if they knew beforehand if they were going to be paying monthly? Better yet, ask them if they even noticed the charges coming through every month. Or hey, how about putting the terms somewhere on the page that is going to get read and making the down button scroll down instead of skipping over the recurring charge part?
I could care less how you bill your customers but quit trying to tell WEBMASTERS that you weren't trying to hide your terms. Good grief man.
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