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Old 01-10-2004, 05:02 AM  
CyberSan
Confirmed User
 
Join Date: Jul 2003
Posts: 360
Quote:
Originally posted by swami
I have a recurring bill of over $500 a mth with them as well and they definetly hav dropped the ball the last few months.
A couple of times I had no response from emails sent to them and they are having more downtime than normal.
They do not work on weekends so unless its a email to [email protected] (for emergency) they wont answer any mail or phones till Monday.
Possibly you should think about changing your host, too.
For $500, in my point of view, it should be possible, to reply
on a simple mail within one workday.

But I am still waiting for some old issues from December...
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