i have nothing to add except it makes me genuinly sad to see shit like this 
hopefully they will eventually get back to you and at least explain what happened.
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SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR.
Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60.
Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.
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